FAQ about custom design products

You can request edits after receiving your design. Minor adjustments—such as color changes—can be made at no extra cost. More significant changes, like altering curves or modifying key design elements, can be done for a fee, depending on the complexity of the request.

All revision requests must be made within 5 business days of receiving the design.

You can request additional design elements that are not included in the original product for a fee at any time—for example, a business card, thank you card, menu, letterhead, or other branded materials to complement your design.

Design is a creative process, and we approach it with full commitment, focusing on your brief and wishes. We develop concepts based on your niche, target audience, and the references you provide. However, since brand design is a unique product, its perception can be subjective.
If you feel the result does not fully meet your expectations, we are open to discussing your feedback.

Our goal is not just to create a logo but to craft a cohesive visual identity that works for your brand.

You will receive your design in a variety of industry-standard file formats, ensuring it is ready for use across both digital and print materials.

You receive high-resolution design files and the design itself in vector graphics: for print (PDF, AI), transparent background files for flexible use (PNG, SVG), files for social media and digital use (JPEG), and vector design files (AI, SVG) for professional printing and scaling. If your design includes a brand color scheme, you will also receive HEX, CMYK, and RGB color codes for consistent branding across all platforms.

You can easily edit or adjust the design without losing quality — reuse it for printed materials or adapt it to any branding need.

With this full set of files, your design will be easy to apply anywhere you need it.

Once the design is delivered, you will own the property rights to the design. This means that you have full ownership and can use the design for personal or business purposes, including trademarking it or using it as part of a product for sale. The key points are outlined in the Terms of Service section, and for more details, please refer to our Store Policy.

The design will be exclusive to you. We will not sell or license the design to anyone else, ensuring that it is unique to your brand.

We also retain the right to showcase the design for self-promotional purposes, including displaying it in our portfolios and on platforms like Behance, Pinterest, Instagram, and TikTok.

When you order a custom design, you will receive several design components that are carefully crafted to meet the needs of your specific product. Whether you choose a monogram logo or a full brand identity package, each component is designed to help you effectively apply your new design across various platforms.

These components are essential for ensuring your brand remains flexible, professional, and consistent across all touchpoints. Having the right files and guidelines gives you the freedom to adjust the design to new formats, materials, or uses as your business evolves.

You can pay securely by card (payments processed by Stripe) or PayPal in USD or EUR, whether you’re ordering as an individual or a company.

We will send an order confirmation and invoice to the email address you provided, and you will receive your order within the specified timeframe listed on the product page.